Property was advertised as "near new" with pictures showing a very neat looking house and tidy garden. On arrival, we actually drove past it as we could not recognise the property - it looked nothing like the listing. Trees have basically grown 2 storeys tall, grass about 15-30cm high. One of the worst stays I have ever experienced for the following reasons:
- actual age and condition of property is about 10 years older than advertised.
- one room was advertised with a king bed which actually turned out to be a queen bed. When I questioned the agent, they disagreed with me...until I sent them the actual measurements. The agent subsequently quietly changed the listing to alter this to a queen bed (without admitting it).
- outdoor setting area was completely caked in bird poop and unusable (if only I can share pictures in this review..). The area was completely ignored by cleaners (for good reason probably because they would have needed a high pressure cleaner to remove all that poop). Very unfortunate because we were looking to have a nice outdoor BBQ during our stay.
- Outdoor BBQ was filthy - bird poop and cobwebs and clearly not been cleaned for months. Digusting and unusable.
- When we advised agent of the unclean outdoor dining and BBQ, they advised they would send a cleaner. Despite 3 follow ups, no cleaner came to the property over our 3 night stay.
- one part of couch had leather completely peeling off. Really time to replace this.
- Property advertised as having a Nespresso pod machine actually had a manual ground coffee machine...so the pods we brought with us couldn't actually be used.
- Agent and owner clearly lack any care and attention to detail and really dishonest in using photos that are decades old to advertise the property.
On the plus side, we stayed over Halloween and the cobwebs and spiders inside and outside the house really added to the Halloween spirit. Unless you're staying over Halloween, this is a property to avoid.