6th trip to Sunset beach. We were very excited to stay close to the beach and use amenities this location offered. When booked online, we thought the place looked perfect. Truth is, it was far from it. Don’t believe everything you see and hear, and to be fair…you could choose to except this review or not. Here’s the facts…upon arrival, ants were everywhere!! All over kitchen counters, two of the beds (yes in the actual beds), on the floors throughout the condo, in the showers and on bathroom walls. My kids slept on the couch’s the first night because they didn’t want to sleep in the ant filled beds. I called the management company but got voicemail. I had no choice but to take matters in my own hands. I went and bought ant spray from the store that night and sprayed every inch of that place. Baseboards, counters, bathrooms, kitchen breakfast bar, etc. No call back from management. I called again, and got an answering service. They were no help at all and tried to tell me the condo number I was staying in (Club Villas 8C) didn’t exist. They took my info anyways and said someone would call back the next morning at the latest. They didn’t by the way. Now on to the Other issues…washer did not work. Kept filling and draining but no spin cycle. So we had to hand ring out our “washed” clothes one at a time before we could place in the dryer. Garbage disposal didn’t work and that sink wouldn’t drain properly. The master bedroom shower wouldn’t drain properly and filled with 6 inches of water during every shower.
Fridge was not turned on the proper temp prior to our arrival as stated in management’s rental instructions. Each bathroom was supposed to have 4 sets of towels each…there were only 3 sets in each. Two separate light switches made crackling noises when you used them which made me think there was a bad switch or a possible short in the wiring. You had to flick the switch a few times to get the lights to work correctly. The AC was horrible and we ended up buying 2 fans for our stay. In regards to the amenities, the “game room” is tiny. They cram a pool table and shuffle board in a room the size of an average bedroom. Not sufficient in my opinion. I asked the front desk about the ping pong table and they said they don’t have enough room to set it up. The corn hole boards were next to the restaurant in a place where you can’t even move. Pool nice. Trash everywhere though. Mgmt made no attempt to be proactive or value our vacation. Never again.