8/10 (良い)
Joy A.
2021 年 7 月 18 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Amazing Property
Loved this property, the house is amazing, pool is just delightful, and a perfect temperature. Its a very short walk to the beach, and about a 20 minute walk into the main hub of town. Very disappointed with the communication between agent trying to access the property. Also, we had a lot of trouble with the locked front gate. When our other guests were trying to get into the property the front gates were locked. There was no instruction on how to allow them access. I was later told by the agent that there is a button on the front gate that allowed access. When this happened again, the button didn't work. This was extremely frustrating, as it was a long walk to the front gate to use the swipe card for guests. This is something that desperately needs to be addressed, as it was the only irritation on an otherwise perfect stay. There was also a tree snake that got into the property and lodged itself in the outside lounge area. This was finally handled successfully with 3 hours later. I guess these things can happen in the tropics!
Joy A.
2021 年 7 月に 6 泊滞在
