The home was clean and true to the pictures. However one thing the listing does not mention that it is NOT a detached home. There is another unit connected to this one , with a common wall & deck . There was a very noisy group at the other unit, they were terribly loud & kept playing music at such high volume that the walls were vibrating.! All of us, including 3 young children, could not sleep & our night was ruined . Here’s the bad part -when we called the security company whose phone number had been mentioned in our check-in email to complain about the noise , they said their contract had expired & they couldn’t help us. At 3 AM in the morning, we had no one to call because the BM cottage rental agency had not updated their communication with the phone number of their CURRENT security agency. We underwent a lot of inconvenience , and finally had to look up & call the Town of the Blue Mountains noise by-law 24/7 number . Our sleepless night negatively impacted our activities for the next day . This experience was extremely frustrating and we are disappointed with the lack of appropriate communication. Couple of other minor things : there were no scissors or wine bottle openers in the kitchen - you’d think these would be basic implements provided in a high-end rental.