First visit Jan 2020 we were forgotten about, villa was not cleaned, ended up cleaning ourselves while property manager drank with guests, no wifi for 2 or 3 days and what we were told were clean sheets/towels, we found out on our last day that they were the previous guests dirty linens. Owners came good for our stay and were very apologetic so we gave it second try. Jan. 2022 average clean, had to rewash all the dishes we used, cleaned the bathroom ourselves, no hand soup to wash hands in washroom, were told the wrong wifi password, pool was dirty with diapers floating in it from last guests, air conditioner was broken, property manager told us no one could fix it, but thankfully the maid was able to get someone eventually. Very disappointed in this property. This property has so much potential and has a great outdoor living space, its just a shame that the property manager is so lack and not helpful.