4/10 (不満)
Donna C.
2023年12月19日
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Disappointed
Host asked to drop by between 9:30 & 11:00 am on our first morning. By 11:00 as she hadn’t arrived we texted her & asked her to keep the appointment she had made as we had noticed a bad review & wanted to be sure that all was in order. Her biggest concern was to have us sign a contract about electricity. She said we were allowed $10 a day & assured us that it was more than adequate for 2 people as long as we did not touch the ‘heated’ pool thermostat & air conditioner which we did not. Very smelly garbage was left in the garage which she said she would take - she did not - the smell in the laundry room because of the garbage was disgusting. We had to put the last renters garbage out with ours on the next garbage day. Before we left I redid the laundry that had been left in the washing machine & did 2 loads of towels. I pride myself on being a good VRBO renter & left the place in excellent condition. All of these things are minor but when we arrived home we got a charge for extra electricity that we had used. We were 2 people in a 3 bedroom house & never touched a thermostat. The write up for this VRBO property is deceptive - as it indicated ‘heated pool ‘ ‘included’. We have been using VRBO for years & this is the first time I have written a bad review. Very disappointed in the ‘nickel & dime approach
Donna C.
2023 年 12 月に 7 泊滞在
