We came to Hatcher Mountain Getaway in Pigeon Forge for a long weekend getaway. The cabin was clean and as we expected when we arrived. The check in process was easy, once we found the cabin. Turning onto Laurel Valley Way from Hatcher Mountain Road the first time seemed like we were driving off of a cliff because of how steep it was and that we couldn’t see where our car was driving, like we were at the top of a roller coaster! After finding it the first time it was easier, but still very steep. Also, the navigation app Waze had a hard time finding the address — it kept telling us to turn on roads that weren’t there — but when we switched to Google Maps it was better. The bathroom was amazing!!! I wish I that bathroom in my own home! We loved the huge shower and jacuzzi tub. The only thing inside that wasn’t great (but wasn’t completely horrible) was the master bed. It had no spring to it and almost felt like we were sleeping on a pull out couch mattress that was being used in a regular bed frame. The first night made me stiff but the second and third nights I laid out 3 blankets to add extra padding and that seemed to help. It would have been nice to not have to do that, but it was okay. Lastly, the check out process was easy, but there are some discrepancies between check out instructions inside the cabin (on the side of the refrigerator and in the cabin binder) and in the email sent to me from PropertySense. One said checkout before 10am, the other said before 11am. One said strip the beds of used linens, the other said don’t make the beds. Using the keypad to check out was very easy! We would stay here again.