Advertised as “Elegantly renovated...fully loaded, private gardens, This is NOT the case. I expect clean, especially when paying a cleaning fee! At minimum staff should ensure clean sheets, look for bugs/cobwebs, clean bathrooms - that's not demanding - its expected.
Broken TV (she did change it)
Dirty – cobwebs and bugs, bathtubs were dirty, freezer was filthy old band-aid found in the bed, pillow sham was stained with black filth, ripped bedding, soiled pillows on couch.
Poorly maintained in/out, every room has wallpaper falling off the walls in sheets, a DYI gone wrong.
Yard was not usable, messy & weeds at least a foot high
Kitchen was NOT fully loaded: refrigerator missing all shelves, broken dishwasher & broken coffee machine, old pots.
3rd floor bedroom access is UNSAFE. There is a large sign stating “Lean to the left at top of stairs” because you have to climb through a narrow hatchway to access the rooms. There is a screwdriver holding the hatchway open.
Screens broke, room filled with moths and bugs
One bed dipped badly - not good for 2 ppl
After check out I reached out w/ some of the issues- she became very defensive. She was shocked - people say the place is immaculate and comfortable, and it was me because I wasn't happy from the beginning!
I asked if she wanted some pics and she did. After sending them I never heard from her again. I am not unreasonable this was the truth and I have many pics to back it up which she did not like