Upon arrival there was about 6" of snow and ice on the steps to the house. It was very difficult to navigate the luggage up the steps.
We had 7 of us and one decided to use the pullout sofa. Unfortunately, the sheets were crusty with crumbs throughout.
We were told there would be a binder with all information about the house, we never found it. The was one small piece of soap in the main, downstairs bathroom, no back up. There were no back up paper towels, toilet paper, dish soap or dish machine soap.
We reached out the property management company but didn't receive a response until hours later. They sent their housekeepers to the property and they left some clean sheets but didn't make the sofa bed. We were told we had left the house messy and they couldn't figure out what needed to be done. They wanted us to straighten up so they could do what they were supposed to have already done??
Overall, the house was nice, it was in a great location but the property management company couldn't have cared less.
Bob G.
2023 年 12 月に 5 泊滞在
10/10 (非常に良い)
Jessica B.
2019 年 4 月 9 日
Beautiful
Loved our stay. Beautiful home and amazing views. Kids loved sledding down the hill in front yard.