4/10 (不満)
Rebecca R.
2026 年 1 月 18 日
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
We had several issues on this stay. The host seemed disinterested and made no effort to correct the issues. 1)Check in time was 3pm. We arrived shortly after 3 and the cleaner was still there, told us it would be an hour until the home was ready. We did notify the host, and his response did not come until about 8pm that night: "sorry, you are right, it's 3pm. It won't happen again." This does absolutely nothing to acknowledge or amend our personal stay. She has been with the owner a long time and knows when the house is supposed to be ready. 2) No wifi, no internet, no working TV, and the cleaner told us that owner disconnected the satellite dish. Our phones have low bars at his home. The listing promises wifi and TV. We did advise him of this and his answer was "I guess that's why the TV isn't working"3) MANY MANY rat droppings all over the garage. We didn't see any in the house, but did see a rodent bait station alongside the fridge. 4) On our first night, I received a call from the housekeeper to tell me a door she damaged while cleaning. That was nice of her to call and let us know she was taking responsibility for it, BUT...the owner should have communicated this to us directly, not passed out our phone number without our permission. 5) The headboards on the upstairs bed and the single downstairs both were leaning heavily and did not appear to be firmly attached to the bedrails. 6) Very dated decor and a couple of torn, ages-old games/puzzles (with no TV.)
Rebecca R.
2025 年 12 月に 4 泊滞在
