2/10 (非常に不満)
Eric O.
2022年8月31日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
TERRIBLE STAY
My family and myself stayed at this home for 1 week. From the beginning of our stay the air conditioning did not work on the left wing of the home we contacted the property manager about the issue because she refused to give us the owners telephone number. The property manager (Debbie) sent out a repairman that was unable to fix the problem. I complained to Debbie that for the amount of money paid we should at least have a working air conditioner especially it being 90 degrees and over every single day, she informed me that they would permanently fix the problem when I left which obviously does me no good and top of that she tried to accuse me of freezing the unit because we aren’t allowed to lower the thermostat below 70 degrees which I confirmed with the repairman we did not do. I reached out to VRBO to file a complaint and the management team never even bothered to respond. Also read the fine print in the listing there’s construction going on right next door what an eyesore. This place is nowhere near worth the premium they are charging. Avoid this place at all costs the management can care less to fix any issues you have, Once you paid you’re at their mercy.
Eric O.
2022 年 7 月に 7 泊滞在
