1階、湖frontのコンドミニアム-プール、ホットタブ、ドック、湖の景色など！

Hi, Chelsey. Thank you for taking the time to share your thoughts with us. We’re delighted to hear that you enjoyed the location—it’s truly a special spot! I’m sorry to learn that the interior didn’t fully meet your expectations. We appreciate your feedback regarding the bed sizes, extra bedding availability, and the blinds letting in early sunlight. Additionally, I understand the frustration caused by the differences between the bed types in the home and those shown in the pictures. Your comments are invaluable, and I will be sure to pass them along to our local team and property manager to help improve the guest experience and ensure our listings accurately reflect the homes. We truly appreciate your insights and hope to have the opportunity to welcome you back for a stay that better suits your needs.

Hi, Kristina, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback and we’re sorry to have been unable to provide you with a pleasant and relaxing vacation experience. We appreciate you notifying us promptly of the issues you encountered. The issues that you reported have been taken care of by our local operations manager.

Thank you for sharing your experience, we're pleased that you liked our home and that its location served you well! That said, we apologize for any issues you encountered with the WiFi and are glad to note it is in good working order now. Additionally, although beach towels and games are not listed amenities, we shared your suggestions with the local manager who will look into adding some items. We enjoyed having you as our guest and we hope to host you again.

Hi Lingyun, thank you for sharing your positive feedback during your stay. We are pleased that you appreciate the modern renovations, spaciousness, and beautiful views of the unit, noting its proximity to the lake. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. Thank you for your stay, and we hope to welcome you back soon.

Thanks for your review, Jodi! We value cleanliness and guest comfort very highly and are disappointed that your rental home did not reflect these values. We're happy that we could get these issues resolved during your stay and that you have been refunded for the complications you experienced. We hope to impress you on a future stay!

Thank you for your review, Eric. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties! Sincere apologies for any missteps, as it is never our intention to disappoint. We also sincerely apologize for any disturbance caused by neighbors during your visit and we are sorry if this caused a negative impact on your visit. Please know that we take guest health and safety seriously, and offer our assistance should any concerns arise during your stay. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued safety of our future guests. We hope for another opportunity to host you again soon, for a much more enjoyable stay!