Stunning views Remarkables Retreat 1

Thank you Soon, We really appreciate your kind review and recommendation. All the best, Goodstays

Cheers Richie!

A wonderful review of Remarkables Retreat 1, great for larger families or groups of friends, close to town with stunning scenery.

We are always happy to hear our guest with a larger group are comfortable with the space, much appreciated.

Thank you for your review Ash, we are very fortunate to have such wonderful views and we are glad our guests get to enjoy them too.

Cheers Megan! Glad to hear you have a marvelous breakaway!

Thanks Anita Really appreciate you taking the time you write a review, really pleased to read that you enjoyed your stay. Wishing you all the very best for 2023! Goodstays

Thanks Kulwant Really pleased to read that you all enjoyed your time in Queenstown. Warm Regards Goodstays

Thank you for choosing to book your recent stay with Goodstays. We wish you all the best for 2021 and look forward to hosting you again soon. Safe travel, Nicholas

Remarkables Retreat 1 is a favorite of many families due to it's space and views, and being right on the lake's walking track it makes for a nice walk to the Marina for the cafes and wine bar or into the town center.

Thanks Dishan Glad you enjoyed your break with us, thank you for your feedback and recommendations, appreciate you taking the time to share. Goodstays Queenstown

Thanks Rangi, see you again soon!

Thanks Chelsea Great to read that you all enjoyed your time here in Queenstown and enjoyed to property, hope to see you again some time. Warm Regards Goodstays

Always pleased to hear our guests enjoying their stay at Remarkable Retreat 1, thank you.

Hi Asifa, We are pleased you had a good stay in Queenstown. We hope to have you back in the future. Kind regards, The Goodstays Team

Hi Yolanda, thank you very much, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to accommodating you again soon. All the best, Nicholas and the Goodstays team.

Hi Stephen, So glad you enjoyed your stay, hope to welcome you back again. It seems that you did not share the maintenance issues having only just sent them through today a few days after departing, having found the email in your drafts still. Please know that we would have responded immediately and attended any urgent issues as a matter or urgency. Thanks again Stephen Warm Regards, Goodstays.

Hi Sharee, We are pleased you had an enjoyable stay in Queenstown and this accommodated well for your whole family! We hope to have you back in the future. Bets regards, The Goodstays Team

Thanks Allison for the detailed review and feedback much appreciated.

Thanks Anton, Appreciate the great review and constructive feedback. Unfortunately, parking is one of those pesky challenges that we all face in Queenstown, we do provide a description of the parking arrangements in the listing so that this can be taken into consideration before booking a hire vehicle to avoid any parking issues. Our weekly allowance of 150 litres of general waste is in line with the weekly council allowance for residential households using the council bin which is collected once per week. If you do happen to exceed this we are generally fairly flexible depending on a number of factors such as the condition the property when it is departed, if everything is well taken care of then we generally waive it, and if charged it is only a small fee per 75Litres for removal over and above. Thanks again Anton, hope to see you again next time you are in town. Warm Regards, Goodstays

Hi Nheria Thank you so much for sharing your experience the areas raised have now been addressed thanks for bringing these to our attention. Warm Regards, Goodstays

Thanks Sami, Lovely review, thank you! We will look at the kitchen and add some additional items and replace those pots and pans, thanks for raising this. Thanks again Sami, all the best. Warm Regards Goodstays

Dear Kellie Thanks' you for sharing, just for future it would be really helpful if feedback is given at the time so that we may address anything in real time this way we can ensure your stay more comfortable, especially things like Wifi, appliance issues, and rubbish disposal, especially if you are unsure on the directions given. We apologise for the condition of the kitchen crockery and cookware we will inspect and replace any damaged items to ensure they meet the property's capacity. Regarding the Wi-Fi connectivity, the property has recently installed fiber optic internet, which is unlimited and has no device restrictions. We will investigate any issues to ensure a seamless connection for future guests. Any maintenance issues indicated will be promptly addressed to maintain the property's standard. We regret any confusion with the rubbish disposal process, being part of a destination like Queenstown, as part of our efforts to reduce the impact of waste on the community by short term visitor accommodation, rather than using the council bins which are collected weekly as if filled after collection day run the risk of overflow which is not ideal. Goodstays provide an allowance of 2 x 75-litre garbage bags per 7 days for general waste plus recycling, this is more than the weekly council allowance that red lidded council bin holds. These bags are collected and disposed of by us at the Frankton Transfer Station. This information is provided to you in multiple media avenues, including but not limited to the pre arrival instructions ( Page 8 ), a laminated A4 sign in the kitchen and a QR code on the large black lidded bin provided next to the council bin. It is certainly not our expectation that our guests dispose of their own rubbish. Thanks again Kellie, we value your feedback and hope to have the opportunity to welcome you back to Remarkable Retreat 1 for a better experience. Warm regards, Goodstays

Many thanks for your recent stay and detailed feedback. We are delighted to know that you value the efforts we have put toward creating a positive holiday experience. We look forward to hosting you and your family for a visit again soon. Wishing you all the best for 2022 Kind Regards, Nick – Goodstays