House was nice. Prior to our stay, we added the fee to use the grill. After we arrived, we stopped at Publix to pick up groceries, got back and realized the grill had no gas. I was told I could either wait 24 hours for a new tank to be delivered or go exchange the tank myself. Obviously we had to take option B if we wanted to finish cooking the dinner we had already begun preparing. In addition, the fridge had a list of additional purchase items on it, one of which was the grill with a rental fee less than the amount I was charged. I called to get a refund for the difference and receive compensation for having to leave to go get gas but instead I was told the price went up. I explained that the advertised price was clearly displayed, with no indication of increase or change and I should only be charged what’s advertised. They were unwilling to compromise or compensate me for the lost time and aggravation of having to get a new tank. Let’s just say I will never be using Master Vacation Homes again due to their lack of customer service.