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The location of this community is perfect for anything in Phoenix! There is one assigned covered space and any uncovered space is also available for your use.

Covered parking here in Arizona does make a huge difference! I'm glad the location worked so well for you.

Thank you for your fantastic review! We're delighted to hear that our property met your expectations for cleanliness and comfort, and that the convenient parking and pool added to your experience. It's great to know you found the location ideal for accessing GCU and local attractions; we hope to welcome you back for another enjoyable stay soon!

Thank you so much for your wonderful 5 star review! We are very pleased that you had such an enjoyable time & hope that you will come back again in the future!

We are pleased that you had such a nice & quiet time at the condo! We always appreciate feedback from our guests, thank you! We do hope you will come and stay again!

Thank you for staying with us and leaving a review. We Hope to host you again in the future and earn five stars.

Thank you for your excellent review! We're delighted to hear that our property met your expectations for cleanliness, comfort, and tranquility, just as advertised. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future!

Thank you for staying with us and leaving us five stars. We are glad the location was prefect your stay and you were able to enjoy. Please come stay with us again!

We're thrilled to hear that you enjoyed the beautifully appointed condo and its well-stocked amenities in the secure gated community. Thank you for your kind words, and it was a pleasure to have you as our guest. We hope to welcome you back in the future!

Thank you so much for leaving us a review. We are glad you enjoyed your stay and would love to host you again!

We are so glad you enjoyed your stay! Thank you for the five star review. We appreciate you letting us know about the hot tub so we could reach out to the HOA. Please come back and stay with us again!

Thank you for choosing our property for your visit to GCU, and we're delighted to hear you found it clean, peaceful, and well-maintained. We appreciate your five-star review and hope to welcome you back whenever you're in the area!

Thank you for your feedback and for choosing our property. We appreciate your comment and apologize for any inconvenience you experienced in finding the property at night. We'll take this into consideration and work on improving or providing clearer directions for future guests.

Thank you for your thoughtful review! We’re glad to hear that you felt safe in our gated community and found the property clean and as described. We appreciate your feedback regarding the surrounding area, and we hope to welcome you back for another stay in the future and earn five stars!

Thank you for leaving us a five star review. We appreciate the details you gave for future guests and would love to hist you again. We will look into the flooring as this is the first we have heard of it.

We are sorry to hear that you experience was unsatisfactory. I cannot find any record of communication from you after your check in. There should, of course, been more tp than a half roll and if there were cleaning issues, we would have sent the cleaning team asap. We have not had complaints about screaming neighbors, but I am sorry that you had to deal with that. We wish you the best in your future travels.

Wendy, thank you for leaving us a wonderful and detailed five star review. We appreciate it!! Please come stay with us again!!

Thank you for taking the time to share your feedback with us. We appreciate your love for visiting Phoenix and your positive comments about the condo's location and communication with the property management team. We apologize for any discomfort you experienced during your stay, and we will certainly take your suggestions into consideration for future improvements. We understand the importance of providing a comfortable and relaxing environment for our guests, and we'll work to ensure a more enjoyable experience should you decide to stay with us again in the future. The HOA did not notify us of the hot tub closures, so we could not notify you as we were not aware. Your input is valuable, and we hope to have the opportunity to host you under improved conditions.

We wish you the best in your future travels and hope you will understand that a 2 star review is equal to 40%. As of this time, we have 62 five & four star reviews out of 70 total reviews. We feel this is a fairer representation of the property and that the price of this condo is very reasonable! We are sad to receive your review with 2 stars. Although I do not want to sound unfriendly, I feel compelled to go line by line in order to answer questions future guests may have. The reservation you made was completed. You did not shorten your stay, although I realize you may have intended to stay longer. The space in the condo is not very large to accommodate a regular sized couch, so a futon is required to double as seating and sleeping more than 2 people for shorter stays or children. I am sorry that you did not get the updated wifi information! The house manual does ask that you call the cable company 1st, but it also lets you know that they have 24/7 customer service. If you had called right away, you would have found the issue sooner. Also, we have guest support available 8 am to 9 pm every day and welcome questions! You can text, call or email us. (we also have an emergency number for any hour) The closet contains extra bedding and condo items & is a sizeable space. We will check and see if there are items that can be removed from the property. You did report two small leaks after check-in and also requested that we wait until after your check out to send a repairman. You did not report the leak in the hallway until you were leaving and said that it had just started. Those leaks have been repaired. That is crazy about being locked into the pool area, we do not have any control over that and hope that they had posted hours. They definitely should have walked through to make sure it was empty! This condo is in a very convenient area close to downtown Phoenix, the light rail and public transportation. It is a safe gated community and we have not had any issues with guest safety. Any downtown in a large city like Phoenix is likely to have some unhoused persons on some of the streets.

Thank you for this five star review. We did not anticipate needing to solve plumbing issues, we are grateful you worked with us to get the problem solved. Please come stay with us again.

The kitchen item such as pots, pans and dishes were just purchased before your arrival! Thank you for this 5 star review!

We appreciate your 5 star review!

We appreciate your feedback. I'm glad you had a 5 star experience.