This was a lovely and comfortable room. Very clean, ideally located. A little short on seating area, but that's a small issue. We loved that they offered a free laundry room, complete with complimentary detergent. (We expected to pay for both, so this was quite welcome.) Unlike most VRBO rentals, this property was managed by a resort company. It left us uncertain what our responsibilities were; there were no instructions or requests. We did our best to leave the room in a tidy condition for the staff to clean up after us. The listing said there was an "in-room kitchen." I asked before we arrived, and was told there were no cooktop burners, only a microwave. On arrival, we asked for a room with one bed and were given a room that did have a cooktop.We would have liked clean towels halfway through the week, but it was not clear whether there would be a charge for that.The desk staff were always available and always friendly and helpful; lobby staff were efficient and attentive.We were very happy with our experience overall.