We arrived at 4:00 and could not get into unit until 5:00. I found it interesting that they charge for arriving early but could not have the unit ready and available by check in time with no recourse on our end. They were painting outside our unit restricting us from leaving and entering the unit with hands full of beach supplies. There were no kitchen towels and washer and dryer were very old and used. We have rented in the Surf and Racquet Club for years (not in this unit however) and will be going back to the condo that we have previously rented.