Before I can even get to the gorgeous villa at Lake Oconee, I have to express my gratitude to the host/owner of this beautiful place. From the moment I placed my inquiry of renting the villa for the weekend, Jim was right on top of things. I recall having a question when I submitted the inquiry and Jim went out his Sunday way to call me and answer my question. From there it only heighten the expectations for the weekend. Any question or concern I had Jim was there to answer. Jim offered his personal website with pictures of the villa, as well as his Facebook page and information to where I could rent boats & jet skis! I was celebrating my 30th birthday and I wanted to check to see how the place looked in person so I could see how the chef needed to set up. Jim allowed me to take a look at the location before I got down there. Above and beyond people! Needless to say, the villa looked just like the pictures on his website. Cuscowilla was clean, spacious, updated, well decorated, beautiful furniture, soft clean beds, plenty of fresh clean towels, luscious green grass in the back...the pictures do not give you the wrong idea about the place. Its exactly what it shows. Jim understood how important it was for me to celebrate my birthday and he made sure of it. He provided passes for the entire party to get in at the gate to come out and celebrate with me. At the time, he looked for someone to cater food for me. He afford places to eat, places to go out on the boat. I needed more tables and he provided those to me. He even left me a birthday present in the Fridge which I thought was very nice and personal. Jim did not treat me as a client/customer. He treated me like family and that alone goes above and beyond just renting this place. That type of customer service made this villa a great experience than it could have been. I even have to brag about his property manager, Pati. She was there to help by any means possible. The outlet outside on the hospitality suite did not work, she came over to take a look at and provided an extension cord for us to use. Always available at your time of need. We had a great time at this villa and Jim's superb customer service made this happen. We will definitely be returning next summer. Just because of his gracious southern hospitality, I am looking into renting another one of his properties on St. Simons Island. If you are looking for a great time this is the place and Jim is your guy! Thank you again Jim!!