宿泊者限定の口コミ
2/10 (非常に不満)
Marnie S.
2022 年 11 月 17 日
気になった点 : 清潔度、コミュニ ケーション、掲載情報の正確さ
Nightmare holiday to put it nicely
No gas for cooking and hot water for the first 6 days
1x 40inch tv for 4 beds. & 3 family rooms $5pillow display pillows uncomfortable beds and next to no kitchen utensils, no cleaning things no broom no mop no vacuum fridge didn’t work properly upstairs has no air con and is way too hot, spa pool out the back filled up but not allowed to use even though there is no signage saying do not use or out of order ! Bbq had rat droppings all over it and was completely disgusting, absolutely nothing that makes this place even remotely comfortable for a family to relax and enjoy family holiday. Ended our stay there early after being offered to have free nights or discounted nights for the inconvenience of no hot water and cooking but yet still awaiting the refund and told now that it wasn’t their (east coast getaways) problem and I won’t be getting a refund left the house looking way better then we arrived and they still have my deposit and 10 days of unused nights that were cancelled. What was spose to be a good fun family catch up was stressed and totally overpriced like way too overpriced!!!
Marnie S.
2022 年 10 月に 13 泊滞在
