The rental process was easy, collecting and returning keys, no problem . Property manager was very responsive to a couple of issues during our stay and fixed them ASAP. The house was nice but looked to have not been used for a long time, dusty and cobwebs. Some of the items for use in the pantry were very outdated, hand soaps also seemed to be quite old and separating, smelling off. The beds were very hard and pillows very flat, could use some replacing. The BBQ was very rusty and falling apart, really didn’t want use was very bad, needs replacing. The location of Victor Harbour/Encounter Bay was amazing, beautiful location lots to do in the area. Nice walking tracks not far from the property.