This was a last minute rescheduling due to hurricane Sally, but based on the reviews on VRBO I had higher expectations.
The location was not terrible, a short walk to the beach. We did have a complimentary beach chair and umbrella set up and the young man taking care of that was extremely kind and helpful.
But the main complaints that both I, and my entire party, had were,
#1 The thermostat is locked and will not cool below 72 degrees. It is warm and humid even in September and we were all hot throughout the night. My husband and I even ended up at Ace hardware purchasing electric fans for the upstairs bedrooms because no one could sleep with the temperature upstairs.
#2 is the old, worn out, uncomfortable mattresses in all of the bedrooms. I was so embarrassed, because I was the one who had booked this property. But every single bed needs to be replaced.
#3 The people that work in the security gate were very rude. They tried to tell us we couldn't have 4 vehicles for our rental, after the owner had already said that we could.
#4 The stove heats up the entire downstairs area while cooking and the refrigerator doors don't close well.
#5 Our group decided to go to the smaller pool to take our 2 yr grandson to swim. There had not been a single person at this pool for 2 days, but within 10 minutes of our family getting into the pool, 2 HOA members show up and watch our every move for about 30 minutes. One makes a phone call and then they both get up and leave the pool area. So I guess that we passed their inspection.
One more thing, I noticed another review had said how incredibly clean the floors were, but that was not what we experienced.
I honestly hate to leave bad reviews, but I DO read reviews and base my decision to rent a property based on other renters experiences. I am still wondering how the previous reviews were so extremely opposite of what we experienced.
We all have different opinions, but I can honestly say that I would never stay here again.