4/10 (不満)
Sean
2025 年 9 月 29 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We booked this property expecting a comfortable stay in what was advertised as an apartment unit. Unfortunately, when we arrived, we discovered a serious stink bug infestation in the beds — over a dozen in the full bed and more in the twin. Because of this, my fiancée and I were unable to use the beds at all and ended up sleeping on the couches during our short stay.
I want to note that the wife, who is part owner, was understanding about the situation and empathetic to the inconvenience. However, the husband, also a part owner, dismissed the problem by saying that a stink bug infestation in the beds was "just like camping." That would be understandable if we had booked a campsite, but this property was advertised and priced as apartments, not tents.
At the end of the day, we paid for beds we could not use. Any reasonable renter would expect that a rental unit be properly maintained and sprayed if there’s an infestation. While the location itself was fine, the lack of usable beds and the dismissive response from one of the owners made for a very disappointing experience.
Currently waiting for a response from the renting comany (Evolve). To be clear the wife told me via text she agreed on some type of refund. However, after speaking with her husband it seems like his opinion is the final discussion. No response from him after his wife sent him my texts.
Sean
2025 年 9 月に 2 泊滞在
