レイジーベアリトリート-平和でリラックス-自然の美しさと再接続

Thank you for your feedback and for staying with us during an important time for your family. We’re glad the home’s size and location worked well for your needs. We also want to provide some additional context for future guests. The home is accurately represented in our listing photos, and we’ve made a number of updates over time. While it is not a newly built property, it is maintained to provide a comfortable, relaxing and functional stay. Many of our returning guests, some of whom stay with us year after year, have been very pleased with the updates and overall experience. Cleanliness is a top priority for us, and we consistently maintain near 5-star cleanliness ratings across both VRBO and Airbnb. The concerns mentioned regarding the microwave and coffee area are not typical, and we’ve reinforced our housekeeping checks to ensure better consistency moving forward. The note regarding a blind appears to be a minor wear-and-tear item that was not identified during turnover. As with any such items, it is addressed promptly once brought to our attention. We maintain a strict no-smoking policy, and the home is inspected after every stay. Any reported odor will always be taken seriously and reviewed. If anything is ever noticed during a stay, we encourage guests to let us know right away so we can address it promptly. The home uses individual room heating units in addition to ductless mini splits, which allow guests to control temperatures by space. Many guests prefer this setup, though preferences can vary. Our goal is to leave the temperature at a comfortable level on check in days. The note regarding towels being in the dryer appears to have been an oversight during turnover, and we’ve addressed this internally. When the washer was brought to our attention, we offered same-day service that evening; however, it was scheduled for the following morning based on guest preference. We always aim to resolve any maintenance concerns as quickly as possible during a stay. Access instructions are provided in advance to ensure a smooth check-in experience. The bedroom configuration is intentionally designed for flexibility, allowing either a king setup or two twin beds depending on guest needs. We appreciate the feedback and will continue focusing on delivering a reliable and comfortable experience for our guests.