We were in town for a family wedding, had three couples staying here. Our stay was great, we loved the location - so close to Main St and the bike path, spacious condo. We had a few issues with things not functioning in the condo and they were very quick to send someone out to resolve them. The people they sent were fast, efficient and respectful of our needs and time.
The one thing I would point out is that there is only ONE parking space associated with this condo. This caused us some problems as we were not aware of this and had 2 cars. We called the main number about parking options and honestly they were not helpful. The lot they referred me to had 10 hour max parking. Later, when I wrote on VRBO to the contact, they were much more helpful in directing me to a specific solution. And the people who were helping us onsite gave a good solution as well.
What we learned was that the central phone number sometimes directs you to people with less knowledge and information. Going directly to the main contact was much better.
The other great thing was we wanted to do a family hike and I had a long conversation with Jo at the rental company's office who gave me a bunch of great options, listened well to what we wanted, sent follow up emails and all around was super helpful. I really appreciate having that kind of local support.
All in all we had a great stay and would sure return. And my husband loved that the hot tub was always warm - making it easy for a quick dip anytime.