6/10 (普通)
John E.、Danville, CA
2019年10月1日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション
Both Bad and Good
To start with we were given the incorrect address so we drove around for an hour before we found the propertyThen we couldn’t get it into the property because I hadn’t received an email from the local property management company telling us to come to their office to pick up a key. We get into the home and there is no hand soap and very little toilet paper. I called the property Managment company and asked for both and they never brought any. We did enjoy the property and the fantastic view, however, the check in experience was ridiculous. Additionally I suggest that you tell guests that they will need a car or use a taxi service as the location is half way up the mountain. We used a private taxi service owned by Diego and he was fantastic.