2/10 (非常に不満)
Lorna J.
2024 年 9 月 7 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
**Beware, property in a terrible state** Not as advertised. Run down, dirty, unsafe, bare wires!!
Please please don’t stay here!!
Paid for a 10 night stay, could only stay one night as the place was in such a state. Stunk of smoke as had lit open fires inside the house and not cleaned out to mask his hideous smell of damp and mould. Plaster was falling off walls. Bare wires were showing, toilet leaking and large area of wall boxing in toilet falling down and unsafe. Areas boarded up due to ongoing renovations. Infested with insects inside, running up and down walls and floor. Sofas dirty and covered in stains. Foil in cooker to cover dirty racks. No wardrobe space to hang clothes. Broken windows in utility room with hundreds of insects caught in gap between glass. Caution tap in several areas outside where trees had been felled and large holes in ground. Disgusting loungers, pool, seating and table area all rusty and dangerously sharp around edges. Old windows left outside with broken glass in. A total health and safety violation. No rabbits, bees or chickens as advertised. Unsafe trampoline swing, table tennis etc as so dilapidated.
Host has only refunded one night!
She told me the evening of our arrival that the sun is shining so me and my family of young children and elderly relatives should make the best of it!!
Host admits liability of the work that should of been done prior to our arrival but failed to mention. Let us travel to holiday home to find out the state of the place. She denied me cancelling and getting a full refund.
Taking further……
Lorna J.
2024 年 7 月に 10 泊滞在
