山と海の景色を望むモダンで広々とした設備の整ったアパートメント

Thanks for the positive review Kieran! Glad you enjoyed your break. Best wishes, Helen

Thank you very much for the positive review. I do understand that the key situation isn't ideal but sadly as we don't live nearby it's tricky to ensure that it's properly safe. Happy that you had a lovely stay nonetheless and hope you will return again! Best wishes, Helen

Thank you so much for the very positive review Mark! So glad you enjoyed your stay and look forward to you visiting Nerja again soon!

Thank you Peter for your kind review, I'm glad you enjoyed your stay and hope you will return to Nerja soon! Best wishes, Helen

Thank you again for taking the time to review Pedro. We look forward to welcoming you again in 2021!

Thanks so much for the positive review Mark - great that you had a good time and happy to welcome you back to the apartment again soon! Best wishes, Helen

Dear Pedro, thank you so much for your positive review. Sorry again for the problems you experienced with the internet but happy to say we have since installed new Wifi and would be happy to welcome you back in the future. Best wishes, Helen

Thank you so much Pedro for your review - we look forward to seeing you again next year!

Thank you so much for taking the time to leave a review and I'm pleased that you liked the flat. I agree completely about the steps, Nerja is a very hilly place which adds to it's charm and beauty. We do make it clear on the website that the steps are not suitable for everyone and would certainly advise anyone who is unable to manage the steps to try and find a location that is more accessible.

Thank you so much for taking the time to leave such a positive review! Very glad that you had a lovely time and look forward to you booking again with us in the future.

Thanks for the review Lynne, I am aware it isn't convenient about the key collection / drop off but unfortunately our agents won't let us do a more local hotel collection (which they used to...) but glad to hear you had a lovely time in Nerja anyway and hope you will return sometime!

Hi Mary, thanks for the review, the bins are next to the pink/orange hotel just for anyone else's future reference! Unfortunately there's not much I can do about the steps as the apartment is on the side of a mountain but it helps burn off some paella / ice cream calories :) Glad you enjoyed your stay, thanks, Helen

Thanks so much for the review Mark - glad you eventually made it after all the stress of 2020! Happy that you both enjoyed your trip (despite the stairs but better for the waistline, trying to find the positives!) and looking forward to welcoming you again next year, Helen

Thank you to you both for your lovely review. It was a pleasure having you return after so long and also provide some very helpful feedback to us. I look forward to welcoming you back again sometime soon, best wishes, Helen

Thank you Mark for your very kind review, will be happy to welcome you back to Nerja again next year.

Dear Julia, thank you so much for your review - I agree the apartment does need a little TLC and we will hopefully be able to give it some attention later in the year. I am very pleased you enjoyed your stay though and look forward to welcoming you both back to Nerja in the future.

Oh wow Kara, thank you very much for such a wonderful review! So pleased you had a great time, Nerja and especially Burriana is our favourite place in the world! Glad everything worked out so well for you and it would be a pleasure to rent to you again in the future.

Thank you so much for your feedback - hope you had a good stay, sorry the bed wasn't so great but glad you found another solution!

Gracias por tus comentarios. Intentaré mejorar un poco las instrucciones. ¡Me alegra que lo pasaras bien en Nerja!

Merci Cécile, je suis ravie que vous ayez apprécié votre séjour et j'espère que vous reviendrez nous voir. Cordialement, Hélène.

Muchas gracias por tu reseña. Agradecemos tus comentarios sobre las persianas. Lamentablemente, no podemos hacer mucho con las escaleras, pero esperamos que te mantengan en forma después de disfrutar de la deliciosa comida. Esperamos que vuelvas a nuestro apartamento en el futuro. Gracias, Helen.

I am sorry to hear that you were unhappy with your stay. To respond to your comments: 1. We do make it very clear that there are a lot of stairs to the apartment as Nerja is very hilly and the apartment is set in the hillside 2. I am sorry about the parking but that very much depends on other occupants within the area and out of our control sadly. 3. It would have been helpful to advise of the missing kitchen equipment - it was filled when we were last there and we could have replaced anything necessary. We do our best and hope that this experience has not put you off from visiting Nerja again. [Translated into French using Google]: Je suis désolé d'apprendre que vous n'étiez pas satisfait de votre séjour. Pour répondre à vos commentaires : 1. Nous indiquons très clairement qu'il y a beaucoup d'escaliers menant à l'appartement car Nerja est très vallonnée et l'appartement est situé à flanc de colline. 2. Je suis désolé pour le parking, mais cela dépend beaucoup des autres occupants de la zone et malheureusement hors de notre contrôle. 3. Il aurait été utile d'informer de l'équipement de cuisine manquant - il était rempli lors de notre dernière visite et nous aurions pu remplacer tout ce qui était nécessaire. Nous faisons de notre mieux et espérons que cette expérience ne vous empêchera pas de visiter à nouveau Nerja.

Merci beaucoup Manuela et Guillaume! Thank you very much for your review, we look forward to welcoming you back again soon.

Merci beaucoup Jean-Yves! We look forward to welcoming you to the apartment again very soon