シャトーアパートメント（大型テラス付）は温水プール付きの管理敷地内にあります。

Dear Graham, Thank you for your positive review of your time in our Chateau apartment. Apologies for the 'unwanted guests' sleeping amongst the folds of the curtains! We will be on to that next time we secure a winter month let. Sally and I wish you well and would be delighted to welcome you back to Charras at some time in the future. Sally and Bob

Elizabeth, Thank you for your kind words regarding your stay in our apartment.. It was a pleasure to host your stay in Charras. Sally and I would be delighted to welcome you again should you be in the area. Bob

Dear David, Thank you for your positive review. Sally and I are so pleased that you had a nice holiday in our apartment. You are quite right, our local host, Joanne is a real star. You'd be a most welcome guest if you wished to return to Chateau de Charras. Best wishes Bob and Sally PS Sorry about our poorly washing machine. New one on the way as I write.

Dear Fiona, Thank you for the review of your stay in Chateau de Charras. Reviews are a good way for visitors to offer feedback on their stay and as such are invaluable to owners. So sorry that you had an adverse reaction to the feather pillows but good to hear that our host Jo responded quickly to provided you with suitable pillows. In future we will ensure guests have a choice of clearly labelled pillows. So, thank you for that. In addition, we will look at the amount of furniture in the apartment with fresh eyes the next time we are there. It’s always a fine balance of attempting to meet the needs of a wide range of visitors but we are always trying to be ‘a lot better’. We agree that the Chateau grounds are indeed amazing as are the views from the apartment terrace. Many of our visitors return to Charras a number of times and we would be delighted for you to do so at some time in the future. Regards Bob and Sally Jennings

Bonjour Ben et Famille Je vous remercie de votre revue positive. Nous l’apprécions beaucoup. Rob et moi, nous étions tellement contents d’apprendre que vous avez passé un séjour très agréable au Château de Charras. Nous sommes d’accord que « c’est un endroit spécial ». Nous serions ravis de vous accueillir encore à l’avenir. Meilleurs vœux. Sally and Bob Jennings

Hello David, We’re so pleased that you’ve both had an enjoyable holiday in Chateau de Charras. It’s nice for us to hear that our guests like our special place as much as we do. You know where we are if you ever wish to return in the future. Best wishes Sally & Bob Jennings

Ash and family, Rob and I are so pleased that you had an excellent time in our special apartment in Chateau de Charras. Nice holiday memories keep us going through the long winter months. Sounds like you were all busy making the most of what's on offer in the Chateau complex as well as the surrounding area. Good for you and thanks for your kind words. Best wishes Sally and Bob Jennings

Hi Alison, Thank you for your booking and review. I'm pleased to inform our future visitors that the kitchen has now been gutted and completely refurbished including the addition of a dishwasher. It too is now 'to die for' Also, for 2018 the lounge has been decorated as has the bedroom and bathroom, We are looking forward to welcoming our future guests, including yourselves, to Charras in 2018 to a fresh and even better appointed apartment and holiday experience. Sally and Bob Jennings

Hello Jordan, Bob and I would like to thank you for the comprehensive review of your stay in Chateau Charras. It sounds as though you and your family were busy doing and seeing as much as you could in the short time you had in Poitou Charantes. We were delighted to welcome you to our special place. We’re pleased to say that we have now managed to source the period door handles and they look just right. It’s been a bit of a mission seeking out the appropriate handles that truly reflect the grandeur of the apartment. Also, it’s good to inform you and future visitors that in 2016 the tennis court is to be re- surfaced and the shared heated swimming pool re – lined. So if you choose to revisit you’ll be able to make the most of your top- spin and backhand pass. Finally, we noted your comment regarding the number of other guests visiting the Chateau by staying in other associated period apartments. Mid-August is the busiest time of the year especially as it is ‘school holiday time’ and as you reported a haven for family games and, if guests so wish, meeting other like minded people. Outside the August period it’s a beautiful, rejuvenating and tranquil place with far fewer visitors. We hope that you and your family seek out another great holiday destination in 2016. Regards Sally Jennings