5ベッドルームホーム、エレベーター、プール、ビーチへ1ブロック - 一緒に遊ぶ一緒にいる滞在

Thank you for the review! I'm glad your vacation was a good one and you have many memories. Being near the center of the town and close to the beach has its perks.

I'm glad you had a wonderful time at my place. Thankfully, the elevator extends across all the floors in case you wanted to skip the staircases.

Thank you for your feedback and for highlighting our clean pool, prime location, and convenient beach access. We continuously strive to offer a modern, secure vacation experience, so I’d like to clarify a few details for future travelers: ​Modern, Keyless Access: We utilize updated electronic entry systems and app-integrated access for seamless entry without the hassle of physical keys or remotes. When the front lock battery flickered during your stay, I immediately offered app access to other members of your party while maintenance was scheduled. ​Gated Community Security: Our home is located in a private gated community for added security and seclusion. The HOA manages the exterior gate codes independently to keep the neighborhood safe. ​Climate & Airflow: We remotely monitor climate zones and promptly lowered the sleeping floor temperatures to your liking upon request. Additionally, every floor and room features ceiling fans to maximize airflow and keep the entire house comfortable. ​Fully Equipped Kitchen: Our top-floor kitchen is fully stocked with standard cookware, glassware, dinnerware, and regular coffee mugs. Guests who prefer disposable cups for convenience on the go are simply welcome to bring their preferred travel supplies. ​Accurate Listing Details: Our multi-level layout, floor plans, and amenities are fully pictured and described in our listing so guests can review sleeping arrangements ahead of time. ​We appreciate your stay and always use guest feedback to keep maintaining a high-standard property.

Thank you for your review, Gabriel. While we aim for 5-star experiences, we must clarify a few facts for future guests: ​Vacation Rental Expectations: We are a private vacation rental, not a hotel with daily housekeeping. We supply full linen sets per guest, plus a brand-new GE all-in-one washer/dryer that automatically washes and dries in one continuous cycle—no transferring wet clothes needed. ​HVAC & Climate: Our system runs on a preset schedule. Upon request, we remotely lowered the living area to 70°F during daytime hours. Despite this, the thermostat lockbox was physically bypassed and tampered with during your stay. ​Linens & Housekeeping: Beds are fully prepared by professional cleaners prior to arrival. You reported missing sheets two days after check-in. Upon turnover, a set of commercial twin sheets was missing, and a non-inventory personal sheet was left in its place. ​Property Damage: The patio door had two doorstops installed. The drywall hole was caused by the door being thrown open with excessive force. ​Child Safety: Neighbors stepped in purely out of concern when unsupervised children in your party were found crawling under the community's automated driveway gate—a serious safety risk. ​We take pride in maintaining a safe, top-tier home and wish you the best in your future travels.

In regard to your review, I understand that you were upset that the dryer had broke during your stay, but you have failed to comment on how I had refunded some money to you to compensate for the inconvenience. Also, you have failed to mention how prompt I was on getting a repair company out there to service the dryer, yet due to supply chain shortage, the part was not readily available. I have an excellent track record on responding back to all my guests and correct all issues brought to my attention. For the elevator incidents, thank you for exclaiming how large my property is. Your claim on an inoperable elevator has been partially stated in your review. The accordion door had been fully inspected by the repair company the first time and thus determined it was an operator failure and not a mechanical failure. I did not expense you on the first initial repair charge, and after discussing the matter to you to prevent further issues, you had purposely disabled the elevator again prior to your check-out. Per the rental agreement you had signed, I held the 2nd incident as your fault, and forward your account for the cost of the repair. Now the issue with the dirty towels, I am not sure how you determined it was actual pubic hair on them, but I do use a professional linen company. If there was an issue with the towels, I am sure you would have addressed them immediately and requested for new ones, yet you had not discussed them at all during your stay. As per the signed rental agreement, I have asked all guests during check-in to examine the premise and all items provided by me, the owner, are all clean and in good satisfactory condition. Bear in mind, I am very mindful of you and your family during your stay at my property. Please do the same and not disrespect my place of business. -Much appreciated, Owner