ヴィラベリツァ、ボヒニ湖 - パノラマの山の景色を望む美しいシャレー（睡眠5-7）

Hi Boukje, Thank you for your nice words, we are glad you enjoyed your stay. Best regards, Think Slovenia Team

Many thanks for your feedback. Apologies for the poor wifi service. Just before your stay we had replaced the modem at the house and the new modem is poorer at picking up the mobile network signal that the old one (due to the location of the house the internet is on the mobile network). We are working to install an antenna to improve the reception. It will still not be fibre optic speed, but most guests find it Ok for moderate holiday usage and understand it is not uncommon for some alpine villages / locations to have slower internet reception than guests might be used to in thier home cities. It would be fair I think also to mention in your review the considerable efforts we made to improve the service for you with multiple visits to the house, calls to the providers and conversations with you. As for the kitchen sorry to hear you didnt like that, but it is exactly as shown on the pictures of the property and descriptions of the appliances available etc. It is true that it is not the largest kitchen but in our view it is well designed, attractive and quite practical in the way it is semi open plan with the dining room. We take your comments about chipped cups and will be going through that with the owners at the end of the season. The village of Polje is a charming village of holiday chalets and great mountain views with a couple of restaurants in walking distance from the house, there are indeed no streetlights and these are country lanes without pavements, but for many people that is part of the charm of the place and it is not usual to expect lights and pavements in tiny alpine villages. The path to the lake and the nieghbouring village of Ribčev Laz is a lovely walk through the forest (usually less than 30 mins), which many guests really enjoy.

Many thanks for your feedback. I'm happy to hear that you enjoyed your stay. As advertised there is no microwave but the kitchen has full conventional oven. We'll check the kitchen inventory to make sure there is enough of everything. Many thanks

Many thanks for your review and sorry you were not happy with some elements of the stay. We use professional cleaners and a professional laundry and have checked with both and the house was definitely prepared for you as normal and the house was clean and bedding was fresh. You asked whether we could send up the cleaners again and change all the towels and bed linen for you which we did. In terms of numbers of towels, at the moment we offer one towel person, but we will speak to the owners about providing more towels in future based on your comments. Likewise will will suggest to them to get some shelves for bathroom and shower curtain / screen for the top bathroom. We are currently working with a local builder to install ventilation in the basement. The smell you mentioned comes from the heating oil tanks, but this does not usually smell outside this area if the 2 doors to this area are kept closed and the window in that room left open which is how it was prepared before arrival. The wifi signal is a problem in the area, but usually works well enough for guests for normal browsing / emailing / social media etc. For large media downloads it is not suitable and it also can be affected by certain extreme weather conditions as you mentioned since the signal is through the mobile network.