2/10 (非常に不満)
LCAT
2025 年 4 月 10 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
You can do much better that Corazon Cabo.
My experience was as a guest that rented from the Host/Member. My host provided good information and Property contact info prior to my stay. My Issue began upon arrival. I was informed that I would be charged (3) separate daily Resort Fees. My personal information was not entered properly in their system. Almost every time I made contact with a Point of Sale or Guest Services Person, I received pushback, and had to explain my "Guest" situation. My assigned Concierge Susana, was really only interested in selling me a Membership or an excursion, because as she said "That is how I make my Money: The Passive Aggressive behavior exhibited by most of the Resort Staff is exhausting. The Staffs inability to communicate and address issues and concerns was Frustrating as well. Closing on a Positive note, the Valets did a timely job retrieving my vehicle.You can do much better just steps down the Beach.
LCAT
2025 年 4 月に 7 泊滞在
