6/10 (普通)
Evgueni I.
2017 年 8 月 21 日
Quality apartment, messed up service experience
First apartment we rented was at the 3rd floor. It is well equipped, somewhat worn out - visible scatches on tge wall in the living room. Rooms are small. When sofa bed is open in the living room you have to step over it to get to the bedroom. Balcony is tiny small and facing rather ugly courtyard - not as good as pictures. Then we rented apartment at the 5th floor, pretty much the same - just higher floor, not sure why they charge more. The service is the weak point. When arriving our flight was delayed. We notified them in advance, but when arrived we had to wait for someone 1,5 hours to do checkin - the person who was on duty till 5 pm already left for the day and someone else who could do checkin was not there till 18:30... waiting with 3 kids and 6 bags after a long travel was very annoying.
Evgueni I.
2017 年 7 月に 3 泊滞在
