To begin, Natalie was very quick to respond to all of the questions we had before leaving for our girls trip! Check in was a breeze, and we were very pleased with the location of the home. The house is older and has been renovated. Here are a few observations/suggestions that would have made our stay much better. The door knob on the toilet room in the master bath fell off every time it was touched, and the master bedroom mattress is held up by very thin boards. In the middle of the night, the boards on my side of the bed fell leaving the mattress sliding and tilting to the right. The bedding in the guest room was stained with what we guessed to be orange rust. Whoever cleaned the house before we got there left wet towels and rags in the washing machine that had a terrible smell. We ran them through another wash cycle but it didn’t help much. We enjoyed having 2 bathrooms, but the bath towels were all mismatched and stained, but not that big of a deal, just not what we are accustomed to with VRBO. At first glance, the off white decor/furniture was lovely, but while sitting in the living room the first night, we noticed that the couch, pillows, and rug were very stained. Thanks to several windows across the back of the home, the eating area and living room are very well lit, but no option for closing them at night. The home sits on the corner of a very busy street, and while there is a privacy fence across the backyard, we would have felt more comfortable if we could have closed blinds/curtains once it was dark outside. Our daughters wanted to make smoothies for breakfast, and while the kitchen was very nice, we couldn’t find a blender, so that would be a nice addition. We noticed quite a few ants on the front porch but nothing a little spray wouldn’t take care of this time of year. The chandelier over the dining table was very cute/shabby chic but the clear glass reveals several dead bugs trapped inside.
We didn’t contact Natalie during our stay because it was such a short trip, and we weren’t at the house for very long. Everything mentioned was relatively minor but combined to equal a less than satisfied experience. Again, not a horrible experience, but considering the wonderful experiences we’ve had in the past with VRBO, we expected more.