Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The space is beautiful. We like to travel to the beach off-season, so seeing some renovations around a community is not uncommon this time of year (there was a lot of work being done). The beach access and location were great, the condo itself was quite lovely and perfect for our needs. Only one issue, we booked the property, in large part, for the heated pool. Because of some work done to the surface of the pool, we were told it wasn't going to be turned on for a few more weeks. This was inconvenient as we may have booked the place we stayed last year had we known. We regrouped, played cards, went to an escape room (we have kids who were looking forward to swimming... yes, even in December.) I tried to connect with our representative at St. Augustine Vacation Rentals- he was out of the office until after the holiday. I reached out again after that date... nothing. Not a peep. We DID have an enjoyable stay and visit with family, however, I am not too keen on being outright ignored when I had a valid issue regarding what was an expected amenity (heated pool.) Review would have been higher if I had received any kind of response. Recommend the property should be a "maybe" but I put Yes. It had far more positives than negatives.