This place was perfect for our family! It was so roomy, had everything we needed, and so much to keep us entertained and have an enjoyable stay! Would definitely stay here again on our next visit!!!🥰
Angelina F.
2020 年 10 月に 3 泊滞在
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8/10 (良い)
Ted W.
2023 年 7 月 22 日
Lava Top
Great floor plan. Close to amenities
Ted W.
2023 年 7 月に 6 泊滞在
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8/10 (良い)
2024 年 1 月 1 日
1 Week stay at Lava Top Lane 5
This house was great for our group. The main floor living area was very open and roomy. There were a few details that needed attention but nothing serious. Really enjoyed the living room and the large tv. Would go back.
2023 年 12 月に 7 泊滞在
6/10 (普通)
James S.
2023 年 7 月 31 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Don't rent a property managed by Vacasa
The rating for this home is based upon the service provided by the Vacasa. The home itself was pretty much as advertised. There were a few minor problems but were no more than minor annoyances and did not impact the stay at the home. One of the problems was that the bicycles were not as advertised. One would not shift out of the highest gear and was only useful on flat surfaces. Another had a flat tire, and the tire could only be removed with a properly sized wrench. Even if the tire could have been removed there was no puncture repair kit at the home. The primary issue is with Vacasa and their responsiveness, level of service, and accessibility or lack thereof. An example. One of the minor problems was that the towel rack in the master bathroom was separating from the wall when we checked in. I could not reach them via phone as I was always placed on hold to wait for an agent. I never connected as I refuse to hold more than 20 minutes. I was finally able to reach them via text, but that took quite of bit of time for them to finally respond. When I did finally connect with them, they acknowledged the problem after viewing a photo I texted them and said that someone would come to fix it. No one ever showed up over our twelve-day stay. I basically found Vacasa to be not helpful, not customer oriented, and not a contributor to the stay at the facility at the home. I would not recommend renting a home managed by Vacasa. I would look for alternatives.
James S.
2023 年 7 月に 12 泊滞在
10/10 (非常に良い)
Deborah A.、Temecula, CA
2024 年 1 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great amenities
We came up for a 6-day stay and really enjoyed the house. Check-in was easy, and we had no issues during our stay. The highlights for me were having plenty of sleeping arrangements for the family, tons of seating in the family room (I think it was all the couches and chairs available that sold me). The kitchen had everything we needed. At one point I was making pancakes on the nonstick pan wishing I had an electric griddle only to discover they also have an electric griddle. I finished the second half of the pancakes much faster than the first half (whoops. My mistake for not checking).
The location within Sunriver is very convenient for everything. Close to the stores, SHARC, recycling (for checkout day), and easy access to the highway. The train runs nearby, and you can hear it, but it wasn't disturbing.
We would definitely stay here again for future family trips.
Deborah A.
2024 年 1 月に 5 泊滞在
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4/10 (不満)
Ali J.
2022 年 12 月 19 日
No hot tub
We were group of eight from different states and wanted to celebrate Thanksgiving in a warm place in Sunriver. Everything was as described except the hot tub which was very disappointing. One of the main reason we chose here to stay was hot tub to relax in a hot water while cold outside. Instead of enjoying and relaxing we dealt with calling and waiting with customer services and the maintenance company. I was told it was reported with problem before we arrived, but they didn't fix it. Finally on the last night before we left they fixed it which was too late since it took hours and hours to be warm enough. So, very disappointing :(
Ali J.
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6/10 (普通)
Robert B.
2022 年 12 月 1 日
Nice home! Lacking adequate property management
The house is very nice and worked great for a party of 8. There were a few disappointing aspects of our stay that should have been remedied prior to our stay. First was a young child’s bike that had zero back brakes. This is a liability waiting to happen. The bike was put away asap, and the eight year old was very disappointed to not have a bike to enjoy as advertised in the listing. Also the two trash cans outside were completely full and wreaked. Vacasa was contacted and had someone come out to empty the cans. Next the air conditioning didn’t seem to be turning on. We tried calling Vacasa multiple l times on the 2nd day of our stay and couldn’t reach anyone. Finally on day 3 we reached someone who sent a very nice helpful man, but unfortunately didn’t know how to fix. Luckily someone in our party was able to solve the problem after they went outside and found the a/c control box was turned off. Once turned on we had more comfort for the last couple days of our stay. This should have been operating properly at the start of our stay as it was already mid June. Some things Vacasa can do to improve the stay of the next customer would be to replace the dirty shower curtain in the main downstairs bathroom, spray or remedy the large black ants in the kitchen, maintain the bikes in a safe operation (especially the child bikes), provide more that one ping pong ball, have two controllers for the PlayStation so multiple kids could enjoy together.
The house is very nice and in a great location, but little things can and should be done better to make for a better experience. I would be very disappointed as a home owner if my property was maintained this way.
Robert B.
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10/10 (非常に良い)
Carrington L.
2022 年 11 月 3 日
Lovely stay
The house is stocked with everything you need for a comfortable stay. It is easy to access trails and the village.
Carrington L.
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10/10 (非常に良い)
Frances D.
2022 年 9 月 27 日
Great Spot
We really liked the house and the location. There are plenty of trails to walk or ride bikes on. The only thing was that some of the bikes weren't usable. Luckily not all of them wanted to bike at once. The twin beds were not comfortable and squeaked a lot. We enjoyed it and we would stay there again.
Frances D.
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10/10 (非常に良い)
Robert B.
2021 年 10 月 12 日
Great house/Location
We had a great time at the Lava Top lane 05 house. The house was spacious and well laid out. The living room area feels really large and has very comfortable couches and chairs. Our favorite parts of the house were the hot tub off the main downstairs bedroom, the PlayStation, and the ping pong table. The bikes were a great option as well, but we found a few of them were not in good operating condition and probably need some tune ups. We were able to get two bikes out for a nice ride though. This house felt really comfortable and homey, and we would definitely book again. Thank you!
Robert B.
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10/10 (非常に良い)
Juliet W.
2021 年 9 月 22 日
Nice House
House was clean and well appointed. Pics accurately represent size of rooms and furnishings. Will strongly consider this property in the future.
Juliet W.
2021 年 9 月に 4 泊滞在
4/10 (不満)
Twila B.
2021 年 9 月 14 日
良かった点 : コミュニケーション
気になった点 : 清潔度、掲載情報の正確さ
This property is old and dirty
I expressly used star rating and premier property identifiers to try and eliminate a poor choice. Boy, did I step right in it. The folks that own / rent out this property surely don’t think much of their guests. Doesn’t take much to shampoo carpet or change out old linens. Ridiculous cosmetic things that wouldn’t cost much to replace, weren’t. Furniture, carpet, bed linens old and disgusting. Anyone that gave this property high marks must not think much of cleanliness. If you care about not wanting to lay in or walk on someone else’s filth do NOT aren’t this property. If that doesn’t matter to you, then rent it. The one thing the property had going for it? It was well stocked. That’s it folks! The propane tank was even empty. But they at least showed up quickly to replace it. Thank Jesus for that. I don’t see myself EVER renting any properties managed by this particular company if they let people pay money for crap like that.
Twila B.
2021 年 9 月に 2 泊滞在
10/10 (非常に良い)
Elaine K.
2021 年 7 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Spacious open home
Great room and dining room were great for a family of 8. Lots of games & sports equipment for all ages & interests.
Elaine K.
2021 年 7 月に 5 泊滞在
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10/10 (非常に良い)
Elaine H.
2021 年 7 月 13 日
Great Home for Family Vacation !!
We loved the 3 bedrooms & 3 1/2 bathrooms, the extra family room upstairs was very nice also. We loved your kitchen lay out, room for everyone. A great BBQ out on the deck, we used it almost every night we were there. What we ALL loved the best, I think, was the very large and roomy living room with nice TV and DVD player. Also the dining room was very large, room for everyone. The kitchen was well stocked with dishes and extra bowls for serving and pots for cooking. Really felt at home in Your Home, Also the Hot Tub was Great ...... The ONLY thing missing was an umbrella for the outside table. Thank You So Much !!!
Elaine H.
2021 年 7 月に 5 泊滞在
10/10 (非常に良い)
Sally R.
2021 年 7 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Rental
This house was just as advertised. Location is amazing and has such easy access. The kitchen is well appointed and easy to cook in for a group of 7. Beds were comfortable and the a/c kept the house a perfect temp in crazy heat. I would love to see a little upgrade in outdoor furniture but otherwise, great house for our group.
Sally R.
2021 年 7 月に 7 泊滞在
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6/10 (普通)
sue w.
2021 年 7 月 1 日
Great Location
Loved the location of the home and the four bedrooms with 3 baths. A good setup for 4 adults and 2 grandchildren. Lots of board games and movies as well. Plenty to keep you busy when the temperature outside hits 104 degrees.
sue w.
2021 年 6 月に 5 泊滞在
10/10 (非常に良い)
Karen F.、Ann Arbor, MI
2021 年 6 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
GREAT PLACE
HOME WAS VERY NICE. VERY CLEAN AND PLENTY OF ROOM FOR ALL. LIKE THE BEDROOMS UPSTAIRS FOR QUIET TIME WITH A MASTER SUITE ON MAIN LEVEL. WOULD RECOMMEND FOR FAMILY AND FRIENDS. WOULD DEFINITELY COME AGAIN!!!!
Karen F.
2021 年 6 月に 4 泊滞在
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8/10 (良い)
Garry F.
2021 年 6 月 16 日
Great for family reunions
A very convenient home for family gatherings. Comfortable and roomy for up to 7 or 8. Upstairs and downstairs gathering areas work well. Nice TV but awkward remote.
A couple chairs were broken. Very nice hot tub. The barbecue is rusty and unusable. The patio is too small and needs some shade.
But, this home has what it takes for us to come back next year. It would be great if these things were upgraded.
Garry F.
10/10 (非常に良い)
Bruce F.、Portland, OR
2021 年 6 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Place
The pictures accurately tell the story. Modern and clean. Our family of 6 adults [2 couples, 2 singles] all enjoyed the facility. Recommended.
Bruce F.
2021 年 6 月に 4 泊滞在
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10/10 (非常に良い)
Margaret R.
2021 年 6 月 7 日
Weekend Girl's Trip
This house was perfect for our girl's trip. The weather in Bend in the summertime is beautiful and the house was comfortable and large. The walk into Sunriver village is really nice and there are great amenities nearby. Definitely recommend for your next group trip!
Margaret R.
10/10 (非常に良い)
Edwin L.
2021 年 3 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Stay
We enjoyed a quick stay for spring break. House was spacious and comfortable, with easy access to everything you want in Sunriver.
Edwin L.
2021 年 3 月に 3 泊滞在
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10/10 (非常に良い)
Kim K.
2021 年 3 月 25 日
Great family house
We stayed here over a long weekend with our two elementary age daughters. The house was great - so many activities for all ages. We really loved the darts and ping pong, as well as the video games and movie selection. And of course the hot tub! The kitchen is large and really well stocked - I baked a birthday cake here! We also loved the proximity to the great trails throughout Sunriver and the pretty forested views out all of the windows. The only thing I did not love, and it’s very minor overall, is that there’s no real “master bath.” There are two good sized rooms with attached bathrooms, but they are both quite small - one sink, minimal counter space, toilet in the same room bathrooms. This was not a deal breaker although I usually like more luxurious and spacious master suites. With how lovely the rest of the house was, and with all the amenities, we would definitely stay again.
Kim K.
10/10 (非常に良い)
Dave N.
2021 年 2 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Stay
This property proved to be much more cozy than expected. Something about it made it very comfortable. We'd go back.
Dave N.
2020 年 12 月に 3 泊滞在
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10/10 (非常に良い)
April A.
2020 年 9 月 28 日
Perfect
Good location, clean, spacious home, amenities-bikes, ping pong, darts were awesome!