バーチ・レイクの美しいプライベート・レイク・ホーム

Thank you for taking such great care of the homes, we would love to have you back!

Thank you Andrew - we hope you stay again soon!

Thank you!

Thank you!

Thank you Alyson! We are so happy you enjoyed your stay!

Thank you for your feedback, I am surprised to hear about the cleanliness of the home as we were the guests prior to your stay and cleaned the home thoroughly. The only place I can think that would have a receipt was in the garage. The lower level is an unfinished space as we have plans to completely redo this space and is not necessary as the main level is so large. The cleaner did state the home was very clean so thank you for taking care of our home during your stay.

Hi John, I am very sorry to hear you did not enjoy your stay. And very surprised the home was not clean - we have never had someone complain about the cleaner previously - I will definately reach out and see what happend! The home was reported to be left in good condition - so thank you for that. We know the hill is a bit steep - we do intend to install stairs this upcoming year to ease the transition down the hill. We have done some research on how to keep the geese of the lawn - so far it has seemed to keep them away. Just a side note - anytime anyone asks if there is a "beach" we state there is a sandy area for kids to play however to hold the integrity of the lake shore and follow the lake association rules we do not have the sand going all the way into the water. I hope you find a wonderful vacation home to stay during your next adventure. *** Stairs have since been installed for any easier trip down to the lake.

Thank you for the feedback. There was a full box of garbage bags under the sink. I had assumed you found them when you didn't respond after I let you know where to find them. We do understand you wanted to bring a pet to the home but we find that with the amazing outside area many guests do not clean up the yard messes and the home experiences much more wear and tare and this has a negative affect on others stay, with such an large outside space I would not be able to ensure all messes are cleaned up. The guests previous to you did not abide by this rule and they were appropriately reported. The home was professional cleaned prior to your stay, I apologize for the missed dog hair on the wheels of the TV stand (as you stated when you reached out to me) and if any previous guest put away dishes that had food still stuck on them after running them through the dishwasher. When you reached out about the TV - I explained that you have cable options or chromecast and you needed to change the input depending on which source you wanted to use, since I did not hear back from you, I assumed that had worked and did not know there was additional issues. The next guests did not report any issues with the TV. When you reported that the dishwasher didn't work, and I walked you through where the on button was - I again didn't hear back from you, so assumed you found the on button. We have had the deck railing system on the schedule to be replaced since last year, however every contractor has been extremely backed up with projects to complete. Thankfully it was finally our turn and the entire railing system was replaced July 16th - unfortunately a couple of weeks after your stay. Again, thank you for your feedback.

Thank you!