Although Plum Cottage is a pleasant cottage in an attractive and convenient location, our stay was inconvenienced by the lack of information as to how to work the oven, the central heating and the television. Fortunately we spent our first evening in a pub in Wimborne, but we could not start the cooker to boil our eggs for breakfast, even though I followed the instructions on the Welcome Sheet, "Press Power to start" and pressed the button "P". I called the local office, but the fellow who came also could not start it, so had to phone the Manager, who told him to press "I". How helpful is that?!. Changing the dial in the upstairs lobby to reset the central heating was also confusing, sometimes heating downstairs and then upstairs! And as for the double television set up, that, too, involved a lot of time-wasting trying to get the programme we wanted, since it uses different numbers than other televisions.
Unfortunately it took the shine off the property, which is why we left the day before the booked departure date.
Why can't you provide equipment instruction booklets like HPB do?