4/10 (不満)
Amanda W.
2025 年 9 月 2 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Sadly we were disappointed with our stay at Rosecraddoc . The grounds are beautiful but accommodation and hosting disappointing. The apartment was clean and had the basics you need in the kitchen and nice bed linen. There are extra charges for wifi and expensive electricity. Biggest disappointment was the touch of luxury of the sauna in the accommodation - this did not work. It was used only to store the hoover and mop and bucket found housed there on arrival. You have to take your own towels and not even a bar of soap to wash your hands is provided in the toilet - rather cleaning product and cloth left out for you, which was kind of the feel and theme of place, starting with the initial meeting with the host - rather than a nice friendly hello we were greeted abruptly and with instructions of how the property should be left, which we appreciate not everyone does respectfully leave it in good order, but it was not the most welcoming of starts and the hosts did not reply to our query re: the broken sauna. The fishing lake is in need of attention as it is currently over-run with lilies ( beautiful to look at, but not good for anglers ) and the website needs updating, there are no facilities in the Rosecraddoc holiday village that can be used as these closed during Covid. We are sad not to be able to recommend; It feels it does not provide the service and value for money on offer elsewhere these days. Sad we cannot recommend.
Amanda W.
2025 年 8 月に 3 泊滞在
