HI there,
I am writing about our stay at your holiday home, Cefnaire, Newtown.
Firstly, the positives.
* Chris and Cathy (and family) were lovely and extremely helpful, whenever we needed anything they were there to sort it or at the end of the line.
* The grounds to the house were well kept and a great size for the family. The hot tub was a great addition to the garden - we did take a gazebo to keep it covered though in the rain.
* Size of the rooms were great and plenty of space for the whole family.
* Good location, easy walking distance to town.
*Nice bottle of bubbly and chocs on arrival.
The problems we had.
*The house needed a LOT of TLC, there was lots of things broken - most curtain poles were broken - either the top part fell off-or the tie backs were hanging off.
*Only 1 room had a mirror and that was broken
*The rooms were extremely bare, they only had 1 lamp at side of beds but pictures showed 2.
*When i hooked my jumper up in wardrobe the hook fell out of the wall
*The shower broke on day 1 - fell off holder and it was clear that it had been glued several times
*Bathroom lacked any shelving area to put toothbrushes, no towel rails.
*Pillows were so thin, needed 4 to make 1!
*TV's were shocking they rarely worked, kept checking for signals/sound system in cinema room was awful, very crackly. Needed a set of instructions leaving for guests instead of us having to call owners.
*Kitchen utensils were broken - cheese grater was already cracked and broke on our 1st use,
*No big cooking dishes - wanted to make a family lasagne but had to use 3 small pyrex dishes
* Kitchen had no blinds or curtains which wasn't great during the evening when the lights were on as the other holiday cottage could see in.
*No games/DVDs for families - We go to holiday house every year and pay similar price, they are normally well equipped for families
It is a real shame as not a lot of money needs to be spent to improve this house, just time, care and attention. Like i have mentioned we do this on a regular basis and sadly for the price, we wouldn't return.
Thank you
Paula Holt (daughter of Susan Buffel who booked.)