I payed for the hotel, I stood in line but was told I did not have a room booked, I was denied ent
ry . I showed everything the information that was given to me I was told to leave . I booked another hotel and was told by the person I rented from there would be no refund. I call Vrbo that they would try and get me a refund . I called my credit card company and they are having their fraud department investigate. I would definitely not book here again.
Samuel E.
2020 年 8 月に 4 泊滞在
6/10 (普通)
Sandra D.、Boerne Texas
2021 年 5 月 10 日
良かった点 : チェックイン、ロケーション
気になった点 : 掲載情報の正確さ
Super View of the Bay
First off, the view is amazing. We loved sitting on the balcony listening to the waves crash onto the shore and watching the rays in the mornings. The building is showing its age and the condo needs updates such as new blackout curtains and futon.
The pictures online are not accurate. The blackout curtains were torn and had holes in them, and I believe all the furniture except the beds were original from the 80's. You could call it vintage, but it is just worn out. Some things just need to be replaced with age you can't keep it and call it character. Top of the list is the blackout drapes, shower curtain, and futon. The refrigerator and microwave worked well and shower was sufficient if you did not touch the shower curtain. The sheets and bed looked clean, but the comforters were old and worn. You stay for the view.
Sandra D.
2021 年 4 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 1 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
COSTO EXTRA
En general todo bien, solo no estoy de acuerdo que hagan un cargo extra por el uso de utensilios que ni se utilizaron y no se porque se cobro adicional esa cantidad. la otra parte es que solo den 2 toallas de baño y dos para alberca si se supone que se paga por 4 personas.
宿泊されたお客様
2020 年 12 月に 3 泊滞在
10/10 (非常に良い)
cesar Adrian f.
2019 年 4 月 25 日
Recomendable 100
Una vista al mar suave ubicación perfecta para los que van por primera vez
cesar Adrian f.
2019 年 4 月に 6 泊滞在
6/10 (普通)
Dave F.
2018 年 1 月 7 日
Excellent Location with Great View and Beach But The Unit Has A few Issues.........................
Ernie & Sharon are excellent businessmen / business women. They reply promptly, are very professional, and are a pleasure to deal with. The major problem I had with their unit is the air conditioner makes a lot of noise which periodically turns into an extremely loud grinding sound which if on at night will wake you up repeatedly. There is a small ceiling fan that fits into a notch in the ceiling and that makes a lot of noise as well when on high speed. Other issues were the lack of hot water in the bathroom sink, and minor differed maintenance. Not having a spout for taking a bath in the tub was not a problem for me. The shower worked well and the water was plenty warm enough.
Their unit is on the 26'th floor and has a fantastic view, terrific balcony, and the location is excellent. The unit is one of the front and center units with the larger floor plan and can sleep 5 people easily. Instructions provided were clear but despite this, the gals at the check in desk didn't know what to do right away. They finally told me I had to first go down to the Acapulco Connecion storefront in front of the South Tower, check in there, and then return to the front desk. From there there were few problems. The elevators are a bit slow and sometimes crowded with an occasional long wait for access. Sometimes you could hop in and go up and down quickly. Tower staff is friendly and efficient. Housekeeping is excellent which is good because there is a daily fee for it which you pay for upfront upon arrival. The internet was very poor and I used my cell phone to provide me with my wifi. The 4G signal for my Verizon phone was usually very strong. The tower has a few shops and restaurants which i didn't use much. Better deals are all around in other places but the facilities are fine. The main pool is a zoo with families and kids all over the place. I enjoyed the smaller childrens pool infront of the South Tower which had lounges and Palapas available. There was a diving platform between the pools which is excellent for the daring. Overall my stay was excellent, the unit plenty adequate despite the frequent interruptions in my sleep. The view phenomenal. Tip for Ernie & Sandra: Replace the bulbs in the reading lights with small LED's. Perhaps consider replacing the fixtures as well since it is a hassle to have to get on the floor and plug them in and out to turn them on and off. Didn't bother me much since I wasn't there to read.
Dave F.
2017 年 12 月に 6 泊滞在
オーナーについて
オーナー : ernie
We proudly present our family-owned and operated tropical vacation rentals. Hawaii property - Kona Islander Beach Condo #216; Mexico property - Acapulco Beach Condo #2607. Together, we strive to make your stay at either of our downtown beach condos most enjoyable. Sandra has hotel management training. Her medical profession is a supervisory technician in a general hospital. Sharon and I have traveled widely researching exotic locations for our novels. We continue traveling the world in search of adventure. We also help to care for our grandchildren. Our families live in Canada. We enjoy our tropical beach condos at every opportunity. Our interesting guests have come from all over the world - the Americas, Asia, Europe, Africa, Australia and Oceania including other volcanic lands and islands - Iceland for instance. We are grateful for our guests' continuing support and generosity so that we may all enjoy the full benefits and use of these beautiful properties. Ernie & Sharon and Sandra