The house has its fair share of pros and cons. The pool and outdoor eating area are very nice with decorative landscaping and sweeping views of the ocean. Other reviews have pointed to the pool being unheated, but we came during the summer and the temperature was perfect. The patio is not child friendly, there is a steep drop and no railing. The beach is a close walk and is very clean, but not swimmable beach due to the extremely strong rip tides and as noted in the guest book. Downtown Todos Santos is a short drive from the house. The best part of the vacation was Los Cerritos Beach. The beds are comfortable and all of the bathrooms and showers are nice. The master suite is considerably larger and nicer than all other bedrooms as mentioned in previous reviews.
We had few issues during our stay that were met with “It’s Mexico” from current management as a rationale and as a method of justification (cockroaches, long power outage and no running water). The property manager brought over roach motels and later a jug of drinking water during 13 hr power outage. Given that these are known issues, it is unclear why management wouldn’t have already put out cockroach motels or stocked the house with water in the event of a lengthy power outage (running water is tied to power). Checkout also proved to be its own adventure. Our late checkout that was approved by the homeowner was not communicated to the property manager so we were essentially told to leave 40 minutes early. The property manager also engaged one of the guests at checkout in an exchange that can only be described as terribly unprofessional by ordering her to get rid of some stray dogs that were in the yard because of the property’s inadequate outer gate. We had already spent more than a day trying to lead the strays off the property, and also trying to avoid being bit, only to have them return, again, through the closed gate. Despite this, $400 was withheld from the security deposit for violating “the pet policy.”
Areas for Improvement:
Cockroach motels set up, and jugs of water and a water dispenser provided prior to arrival, if in fact both cockroaches and power outages are as common as we were told.
Offering an arrival greeting to show guests key amenities like the laundry room, path to take to the beach, etc. Surge protectors in every bedroom – we experienced a power surge in addition to the outage that fried a laptop charger as well as an iPhone charger.