2/10 (非常に不満)
Athanasios B.
2023 年 7 月 29 日
良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション
Nice space, but noisy and dishonest
The communication is terrible. If the same person doesn't reply, they do not read the previous chain, so you get a completely different answer. For example, an early check in was offered for a fee. I accepted it, but the new responder said no.
The apartment is nice. But it is next to the elevator, so you have noisy people, kids and dogs at all hours. There was also loud music coming from the courtyard until 3am one night I complained, but the response was as if I was facing the street, and it was street noise, therefore the cop out excuse, there's nothing we can do about it. But the apartment doesn't face the street, and there are rules about parties in the courtyard. Mgmt doesn't care. The next two nights, the neighbors were extremely loud all night. I complained, even inviting them to come hear for themselves. They don't care. On the third night, someone did come and heard for himself. Nothing he could do, with the layout of the building, they couldn't tell which apartment it was from. and if it was residents, still nothing to do. Just a miserable stay, imagine how you'd feel after three consecutive sleepless nights. Lucky I didn't get ill.The man offered me one nights' refund. All talk. Three weeks later, no refund. Dishonest from start to finish. Go elsewhere.
Athanasios B.
2023 年 7 月に 3 泊滞在
