豊富なアメニティを備えた豪華なビーチフロントコンド！ サファイア＃1009へようこそ！

Your 5-star review means a lot to us. We are happy to hear that you enjoyed the amenities while staying at the Sapphire. Come back soon! Regards, Marina L., Sales Manager- SPI Rentals team

Thank you for the 5-star review, Bethany!

Thank you for the 4-star review, Brian!

We are glad that the entire staff made you feel welcome and your stay worthwhile. Your recommendation means the world to us. We look forward to welcoming you back soon!Regards, Marina L., Sales Manager- SPI Rentals team

Thank you for the 5-star review! We’re here to serve you anytime. Regards, Marina L., Sales Manager- SPI Rentals team

We are glad to welcome you back to Sapphire #1009. We look forward to welcoming you back soon!Regards, Marina L., Sales Manager- SPI Rentals team

Thank you for your review of Sapphire #1009. It means a lot to us that you took the time to share your thoughts with the rest of the community and us. We hope to have the chance to serve you once again. Regards, Marina L., Sales Manager- SPI Rentals team

Hi Amy, thank you for taking time to leave us feedback from your stay. We are glad you had a good time and would stay with us again! We'd love to have you back as our guests. Best regards, Ashleigh T., General Manager - SPI Rentals

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. Regards, Marina L., Sales Manager- SPI Rentals team

Hello Laura, We apologize for the inconvenience caused by the noisy neighbors during your stay. As a host, we understand the importance of a peaceful and comfortable environment for our guests. We have spoken with the building management and have taken steps to ensure that this will not happen in the future. We appreciate your feedback and hope to have the opportunity to welcome you back again soon. Regards, Marina L., Sales Manager- SPI Rentals team

Hi Audrey & Marv, We sincerely apologize again for the inconvenience you experienced due to the restaurant/bar being closed at the Pearl. We understand that having a restaurant nearby was a deciding factor for you to book the property and that it was disappointing to you that the restaurant was closed. However, we do not make any promises that a local restaurant, or any other local business, will be open during one’s stay. We include information about local business and attractions in the majority of our listings' descriptions so that our guests know what our wonderful island has to offer. We can not guarantee that they will be open and available at all times for our guests. Many of the island's businesses are seasonal in nature and may use the offseason to renovate, or make repairs to the establishments. We highly recommend that our guests contact those establishments directly to ensure they will be open during the time of your stay. The island’s restaurants and attractions do not dictate the cost of the rental property, and therefore are not listed in the amenities list on the property information. As such, we did not agree that a refund was justified. As a courtesy, we did offer you a 20% discount off a future stay at the Sapphire, which you declined. It is unfortunate that you were not able to enjoy your stay because of this, but we hope that you have a better experience on the island in the future. Regards, 

Ashleigh T., General Manager