We stayed for a week - 2 teens, 2 65+ and 1 adult at Villa Althaea in Loutra, a 10 minute drive from Rethymno. The listing is very accurate. 2 bedrooms (incl master) and a shower room on the first floor, kitchen/diner and lounge on ground floor and downstairs large twin room with bathroom. Ping pong table also outside on lower floor. Covered parking and secure gates made you feel very secure and private. The villa was appointed with everything we needed, including shampoo and shower gels, towels for pool and bath.
The communication with Etouri the villa company was first class - immediately after reserving and until checkout. They also offer an excellent complimentary concierge service and made us restaurant reservations etc. In addition, the villa owner Eva was so welcoming. Nothing was ever too much trouble for her. She welcomed us personally at the villa and had made homemade lasagna for our dinner, stocked the fridge with wine, milk, bread, butter and even ice creams in the freezer! During the week the pool and cleaning service came - fast and efficient and very friendly. Eva supervised again and even bought us more treats! And then she checked us out and was flexible with the time of our departure. We’ve never experienced such attention and service at any villa we’ve visited previously. We wouldn’t hesitate to recommend and stay again.
The restaurant up the road deserves a mention - food is great and very reasonable, service friendly, portions huge.