The villa itself is lovely, however the lack of service and response from the caretaker leaves you with a very poor experience. During our 10 day stay, we experienced the following: - Dishwasher was broken and therefore the plates had encrusted food from unfinished cycles. Despite numerous whatsapp messages, calls to customer service and even emailing the owner, the dishwasher never worked during the 10 days we were there. Hopefully we did a good enough job of washing up for the next set of guests. - The A/C in the second bedroom was not functioning when we arrived. We managed to get a technician on the 5th day to fix it. - There is a dryer, but it doesn't work (we think it wasn't plugged in). - The drains were backed up in the upstairs bathrooms. We bought some draino which did the trick - not sure why the caretaker wasn't able to do that? - There is a gas BBQ as advertised, but no gas... We finally did get the caretaker to provide this on day 4... - The mosquito screens are all in disrepair. Make sure you bring spray with you or you will be very miserable. - The caretaker will ghost you... - On the day we left, someone visited the villa in the middle of the night to put the hose into the pool presumably to fill it up for the next set of guests. My daughter heard noises and got a fright... We saw the hose in the pool in the morning, and then a few hours later, the hose had been removed...This was very unsettling. Things to note: - Driveway is very steep - The road to the villa is not for the faint of heart, DO NOT ARRIVE AT NIGHT the first time. - There is only one (working) parasol