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Tudor Cottages is over 100yrs old and is a heritage property. We have tastefully updated the fittings and fixtures to ensure our guest’s comfort is not compromised while the overall façade and décor of the property is maintained. We are well in tune with the tariffs in the region, and for a private fully self-contained cottage, with spa and fireplace in the heart of the Dandenongs, Tudor Cottages ranks in the top 10% value for money. It is abundantly clear that you failed to do any research on the property before making your booking. The booking system that you used will only, as a rule in their property requirements, allow one location to be listed for a property. Therefore, you will have been well aware of the property location, and its appropriateness for your needs, at the time of making your booking. We clearly and diligently outline and describe all the elements of our accommodation and the photos of the facilities are clear and precise. We have checked our system and cannot locate where you had raised to us prior to making your booking that that you had a disability or mobility issue and required assistance or a suitable cottage for mobility constraints.