We stayed as a large family (10 people, three generations) in late May 2014. Booking the property was easy, the owner sent an informations pack in advance and responded to email requests about car hire and best route to Carvoiero etc within 24-48hrs. In Portugal, there is a representative who pops around twice in the week - although we had no real issues to discuss.
The heated pool is a treat - and for those with very young children, it is secure enough. My three year, 6 month lad could open the gates (but knew not to) - but I note there were locks so this could be easily resolved for younger children.
The Villa is a good 20 min walk into a great little town. Great Bars (particularly Club Havanna - lovely cocktails), great restaurants (reccommend Oasis and Taste, particularly Taste), great beach and great icecream places. Short car rides take you to a large supermarket and the waterpark (a must do - and prices reasonable once inside). Medium length (within 30 mins) trips to Alvor (a must...we had an amazing lunch of grilled sardines, wine etc for 10 for 88 euros!! followed by a boat trip out to the coves) and Silves reccommended,
Carvoiero is a bit further down the Algarve - and as none of us had been to the Algarve before we were initially reluctant to go so far down the coast from Faro. Dispell this immediately - it is a 40 min drive away on the toll road (and cars are preloaded with a fixed 20 euros anyway - more than enought for trips back and forth) - and is so different from Villamoura or Albufeira.
I would highly reccommend this Villa to anyone.