8/10 (良い)
Tim C.
2024年4月12日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice property in a beautiful location
First impressions, the property is in a quiet neighbourhood with a beautiful view. Presents well and is perfectly setup for a family. The house was clean with plenty of extra bed linen. A few extra towels and tea towels would be handy.
We did note a few issues that were reported to the property manager, and these did impact our stay. General maintenance issues with tapware, lack of glassware and cutlery and problematic cooking appliances hindered our experience. I suppose there is an expectation and assumption that there is enough items for the advertised group size in the property and that everything supplied is in good working order and functions correctly. Issues with the cooktop limited our ability to cook meaning food was thrown out and alternative plans had to be made for most dinners. There was a BBQ onsite (which wasn't advertised and was supposed to be removed months ago) however it was small and had no gas in the bottle. There was a lack of glasses, cutlery and plates which meant we were using disposable plastic items for all meals. All this was reported to the property manager and he responded quickly, however I wasn't really interested in changing our plans to accommodate a handy man to come into the property when we only had a few days left. Possible further checks should be completed after customers check out by property managers or cleaners to ensure everything is working properly for the next visitors. Would we stay again? Probably.
Tim C.
2023 年 4 月に 7 泊滞在