宿泊者限定の口コミ
2/10 (非常に不満)
Cameron
2022 年 1 月 20 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We booked via Expedia to stay for 3 nights in January 2022, however the property had been double booked and we were left stranded in the middle of nowhere, with two children, in the rain and with darkness falling. Not good at all. Seriously displeased.
How the double-booking happened, I do not know. I had all supporting confirmation paperwork printed out and by email. However, what I do know is that the manager simply blamed expedia and took no responsibility for the issue. The people already checked-in were understandably embarrassed also.
For what it is worth, the property looked lovely (as i saw whilst sat on the steps trying to find some emergency accommodation) but personally, I wouldn't take the risk with this one.
2022 年 1 月に 3 泊滞在