カジノの近くにあるリバービュー付きの豪華な2ベッドアパートメント

Hi Anthena, Thank you for your lovely review! We are so happy to hear that you had a wonderful stay with MadeComfy hopefully we will have the chance to welcome you back in the future! Kind Regards, The MadeComfy Team

Hi Chris, Thank you for your review! We are so happy to hear that despite the minor hiccups you had a wonderful stay with us. We really enjoyed hosting you and hope that we will have the opportunity to welcome you back in the future! Kind Regards, The MadeComfy Team

Hi Allison, Thank you for taking the time to provide feedback on your recent stay, we are pleased that you found our home well located and that overall you had a pleasant stay. We are always looking where we can improve so appreciate you taking the time to provide additional feedback, I have shared this with our teams. We loved hosting you and hope that we will have the chance to welcome you to another MadeComfy property in the future. Kind Regards, The MadeComfy Team

Hi Jacinda, Thank you for your review. We are so happy to hear that you had a wonderful stay and loved our apartment. I am sorry to hear that you experience difficulty with the key drop off, I have shared this with our team internally. We loved hosting you and hope that we will have the chance to welcome you to another MadeComfy property in the future. Kind Regards, The MadeComfy Team

Hi Vicki, Thank you for taking the time to share feedback on your recent stay. I would like to apologise for the experience that you had, I can assure you that this is well below our standards and can understand your disappointment. We have shared your feedback with our cleaning team so we can ensure this does not reoccur for any future guests. Whilst we have compensated you for the issues during your stay I can understand that this wouldn't change your experience. We do hope to have the chance to welcome you to host you. Kind Regards, The MadeComfy Team

Hi Jae, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found the location favourable. We sincerely apologise for the cleanliness and maintenance issues you experienced during your stay. Our designated team will promptly address these issues to prevent any recurrence. Your feedback is crucial in helping us uphold the high standards we aim for, and we genuinely appreciate your understanding as we work diligently to make necessary improvements and enhance the overall guest experience. We hope you will consider giving us another chance to provide you with a positive experience in the future in any of our properties. Warm regards, The MadeComfy Team

Hi Julie, Thank you for taking the time to share your experience, and we appreciate your feedback on various aspects of your stay. We sincerely apologise for the inconvenience you faced during the check-in process. We understand the importance of a smooth check-in, and we regret that this was not the case for you. Our team is investigating the issue to prevent a recurrence and to ensure a more efficient process for future guests. Regarding air conditioning, we have organised relevant teams to check and fix it. We understand the importance of a comfortable environment, especially during hot weather. As a short-term rental property, we currently provide a standard set of amenities like towels and linen. You can request additional items for a fee, and we acknowledge your feedback about the quality of the towels. We will review our linen supply to ensure it meets the expectations of our guests. We appreciate your positive comments about the cleanliness of the apartment and the nice city views. However, we take note of your feedback about the carpet, and we'll assess its condition for potential improvements. Your feedback is instrumental in helping us enhance our services, and we hope you might consider staying with us again, allowing us the opportunity to provide you with an enhanced experience. Kind regards, The MadeComfy Team